Rollbit Privacy Policy — Your Data, Our Responsibility
This policy explains in detail how your personal data, payment information, and browsing activity are collected, used, and protected on the rollbit platform. We place the privacy of our users in Bangladesh at the highest level of priority.
What Information We Collect
Account & Identity Information
When you register on rollbit, we collect the information you provide — including your name, email address, date of birth, phone number, and address. This information is needed to create your account, verify your identity, and ensure secure transactions. Under Bangladeshi law, additional verification details may be required in certain circumstances. All information you provide is stored on secure, encrypted servers and is never shared with third parties without authorization. We only collect what is strictly necessary to deliver our services.
Device & Browser Information
When you access rollbit, we automatically collect technical details about your device — including device type, operating system, browser type and version, screen resolution, and IP address. This information is used to improve platform performance and ensure the best experience for mobile users. For users accessing the platform from Bangladesh on mobile devices, we make a point of optimizing mobile-friendly connections and fast load times. Device data is never used on its own to identify you personally; it is used solely for aggregate service analysis. This collection is fully automatic and does not require your explicit consent.
Local Payment & BDT Transaction Data
When you make a deposit or withdrawal using BDT or a local mobile banking service, we record the payment method details, transaction amount, and timestamp. Full card numbers and mobile banking PINs are never stored on rollbit's servers — only transaction references and verified masked details are kept. Payment data is processed in accordance with PCI-DSS standards to ensure the highest level of security. If any suspicious transaction is detected, you will be notified immediately and the necessary steps will be taken to protect your account.
Usage Data & Activity Logs
We collect data on which pages you visit, how long you stay, which games or content you engage with, and which buttons you click. rollbit uses these behavioral patterns to continuously improve the platform's design and performance. Activity logs are used for aggregate analysis only and are not directly linked to any individual identity. This data helps us build more relevant content and offers for users in Bangladesh.
How Your Information Is Used
Rollbit uses the information it collects solely for specific, legitimate purposes. Your data is used to manage your account, verify logins, and process transactions securely. It is also analysed to improve platform performance and enhance your overall experience. Additionally, your information helps us send you relevant offers and promotions based on your preferences — though you can opt out of marketing communications at any time.
- Account Registration & Identity Verification
- Secure Payment Processing & Transaction Verification
- Fraud Prevention & Account Protection
- Customer Support & Assistance
- Platform Improvements & Bug Fixes
- Sending Relevant Promotions & Offers (Optional)
- Meeting Legal Obligations & Regulatory Compliance
Rollbit never sells your personal data or shares it with third parties for commercial purposes. All data processing follows a minimal necessity principle — only what is required is stored and used. Every data processing activity is conducted in compliance with Bangladesh's Digital Security Act and applicable international guidelines.
Data Retention & Security Measures
Rollbit uses industry-standard encryption to keep your data safe. All connections are encrypted via SSL/TLS protocols, meaning no third party can read or tamper with information exchanged between your browser and our servers. Sensitive data stored on our servers — such as passwords — is protected using strong hashing algorithms, so even our own staff cannot view your password. Both physical and digital security measures are in place at our data centers, and regular security audits are conducted.
How Long Your Data Is Retained
All necessary data is retained for as long as your account remains active. After account closure, certain information may be kept for a limited period to meet legal obligations, maintain transaction records, and resolve disputes. Under Bangladesh's financial regulatory guidelines, transaction records must be retained for a minimum of five years. Once the retention period expires, data is securely and permanently deleted with no possibility of recovery. You're welcome to contact us if you'd like to know more about our data retention timelines.
Sharing Information with Third Parties
Rollbit never sells your personal data or shares it with third parties for advertising purposes. That said, limited information may be shared with select service partners to deliver our services — such as payment processors, identity verification providers, and technology infrastructure suppliers. All such partners are bound by strict confidentiality agreements and may only use the data for its specified purpose. Information may also be disclosed in compliance with applicable law when required by a legal order, court directive, or lawful request from a government authority. In all such cases, we share only the minimum information necessary and remain committed to protecting our users' interests.
- Payment Processor: Authorized payment gateways for BDT transaction verification and processing
- Identity Verification Services: For identity verification in compliance with KYC requirements
- Technology Infrastructure: Secure Cloud Storage & Server Services
- Legal Authorities: In compliance with lawful orders from Bangladeshi courts and regulatory authorities
Before sharing any data with third-party partners, we verify that they maintain security standards equal to or higher than our own. Should our business structure change for any reason — such as a merger or acquisition — users will be notified in advance and given a clear explanation of how their data will be handled going forward.
Your Rights Over Your Data
Rollbit believes every user should have full control over their own data. To that end, we provide the rights outlined below and actively support you in exercising them. Data-related requests are typically processed within 30 business days. In cases where legal obligations prevent the deletion or modification of certain data, we will clearly explain the reason.
Right to Access & Review
You can log in to your account at any time to view and review your stored information. You may also request a full report of all data we hold about you, and we are obligated to provide it in writing. Access is completely free and involves no complicated process — simply contact our support team. rollbit always respects this fundamental right to view your own data and will never deny it under any circumstances.
Right to Correction & Updates
If any information we hold about you is inaccurate or incomplete, you can request a correction. Your name, phone number, address, and contact details can be updated directly from your account settings. Changes to verified identity information may require additional verification, as it is directly tied to your account security. When a correction is requested, an audit log of the previous data may be retained for a period of time for security purposes.
Right to Deletion
You can request deletion of your account and associated data at any time. However, certain information may need to be retained for a specified period due to active transactions, pending disputes, or legal obligations. Once the deletion process is complete, you will receive a confirmation and the data cannot be recovered.
Policy Updates & Contact Us
Rollbit regularly reviews and updates this Privacy Policy to keep pace with changes in technology, law, and the business landscape. For significant updates, you will be notified in advance via your registered email and through a prominent notice on the platform. We generally provide at least 15 days' notice before changes take effect, though urgent updates required by law may have a different timeline. Continuing to use the platform after a policy update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed.
What to Do in the Event of a Data Breach
In the event of any suspected breach of your data security, rollbit will immediately take the necessary technical measures and notify affected users as quickly as possible. The notification will clearly state what type of data was affected, the potential risks involved, and the steps taken to protect you. Relevant authorities will also be notified within the required timeframe in accordance with applicable Bangladeshi law.
Support & Contact Options
For any questions, concerns, or requests related to this Privacy Policy, you're welcome to get in touch. Our support team is available 24/7, Bangladesh time. You can reach us at support@rollbit.ws. We aim to send an initial response within 72 hours of receiving your message, with complex matters resolved within 30 business days. We believe that open communication and transparency are the foundations of genuine trust.
Your Data Is Secure — Get Started Now
Your privacy is our top priority at rollbit. Enjoy Bangladesh's premier entertainment platform in a safe, transparent environment.